FAQs
1. Where are Mollis bags made?
Our bags are handcrafted in France by a small atelier, using high-quality fabric sourced from Italy.
2. What is the fabric made of?
We use a luminous, eco-certified Italian fabric that is soft, resistant, and durable. It combines beauty and performance for everyday use.
3. Is the bag washable or easy to clean?
Yes — the fabric is water-resistant and easy to clean with a damp cloth. We recommend spot cleaning for best results.
4. How many bags are available per drop?
We produce in small batches to ensure quality and exclusivity. Each edition is limited, and quantities may vary between 50–100 pieces.
5. Do you ship internationally?
Yes. We ship worldwide from Switzerland. Shipping costs and delivery times are shown at checkout.
6. How long will it take to receive my order?
Orders are usually shipped within 2–4 business days. Delivery within Switzerland takes 1–3 days, and international orders may take 5–10 days depending on location.
7. Can I return or exchange my bag?
All Mollis bags are final sale and cannot be returned or exchanged.
As each piece is made in limited quantities, we ask that you consider your purchase carefully.
If you have any questions before ordering, feel free to contact us — we’re happy to help.
8. Is the packaging sustainable?
Yes — we use minimal, recyclable materials. Each bag comes in a custom dust bag with a printed story card, wrapped with care.
9. How can I contact you?
For any questions, you can reach us at contact@mollisstudio.com. We’re happy to help!