Privacy policy

Last updated: 12.5.2025

At Mollis, we take the protection of your personal data seriously and treat it with care and in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect when you use our website and services, how we use it, and what your rights are.

1. Who is responsible for your data?

Mollis

Based in Switzerland
Email: contact@mollisstudio.com
Website: www.mollisstudio.com

2. What personal data do we collect?

We collect and process the following data when you:

  • Visit our website
    – IP address
    – Browser type and version
    – Pages viewed, access time, and referring URL

  • Place an order
    – Full name
    – Shipping and billing address
    – Email address
    – Phone number (optional)
    – Payment details (processed securely via payment provider)

  • Subscribe to our newsletter
    – Email address

  • Contact us
    – Name and contact details provided in your message

We do not collect sensitive personal data.

3. Why do we collect your data?

We collect and use your data to:

  • Process your orders and deliver products

  • Communicate with you about your purchase

  • Respond to your inquiries

  • Improve our website and user experience

  • Send newsletters (if you opt-in)

We process your data based on consent, the necessity to perform a contract, legal obligations, and our legitimate interests (e.g., analytics, marketing).

4. How long do we store your data?

We retain your data only as long as necessary:

  • For fulfilling the purposes it was collected for

  • To comply with legal and tax obligations

  • For potential warranty and liability claims

After that, your data is deleted or anonymized.

5. Who do we share your data with?

We only share your data when necessary, and only with trusted partners:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping companies (e.g. Swiss Post)

  • Email marketing platforms (e.g. Mailchimp or Flodesk)

  • Analytics tools (e.g. Google Analytics)

All service providers must handle your data securely and in compliance with applicable laws.

6. Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You can disable cookies anytime in your browser settings.

We also use Google Analytics (IP anonymized) to understand how our visitors use the site.

7. Your rights

As a user, you have the right to:

  • Access your personal data

  • Correct inaccurate or outdated data

  • Request deletion of your data (as long as we’re not legally required to keep it)

  • Withdraw your newsletter consent at any time

  • Object to certain types of processing

To exercise these rights, please email us at contact@mollisstudio.com.

8. Data Security

We use secure technologies and procedures to protect your data from unauthorized access, misuse, or loss.

9. International data transfer

We store and process your data within Switzerland and the EU.
If we use services that process data outside these areas, we ensure appropriate data protection through contractual safeguards.

10. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at:

📩 contact@mollisstudio.com
🌐 www.mollisstudio.com

11. Changes to this policy

We may update this Privacy Policy to reflect changes in law or business practices.
The latest version will always be available here.

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